Customer Service Representative

Company Name:
Food Services of America, Inc.
This schedule will vary and may include some weekend hours.
On a daily basis, this individual will be responsible for working in a professional team environment and performing various duties that will include but are not limited to:
Taking orders by telephone, entering data in our online ordering system, provide customer reports as needed, and working with customers and employees to solve problems
Ensure accuracy of order placement and receipt
Notify customers of substitutions or out of stock items
Work with Vendors, Brokers, and Sales Associates to optimize sales opportunities, samples, and receipt of special delivery products
Completes paperwork to initiate credits
Checks point of sale credits before processing
High School Diploma or GED
Must be able to read and write English
1 year customer service experience in a professional office setting
Preferred background in food service, restaurant or distribution center operation
Excellent oral and written communication skills with the ability to organize and prioritize to meet deadlines
Basic telephone, computer, and data entry skills, including: Word, Excel, 10 Key and must be able to type at least 60 WPM
A high level of professionalism
Strong attention to detail
Problem solving skills
Basic mathematic skills
Ability to handle multiple tasks and meet deadlines in a fast-paced environment
Ability to understand and respond to the needs of both internal and external customers
Ability to pass a background investigation and drug test
We are an EEO/AA Employer and consider applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.
Date: 2014-06-04
Country: US
State: OR
City: Woodburn
Postal Code: 97071

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